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MyCareCorner

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MyCareCorner

Would be nice if we are expected to troubleshoot patient portal issues, if we could somehow see the patient portal from the patient perspective or see exactly what stage the patient is in so that we can better help them and keep the frustration.
Tara Elliott over 2 years ago in MyCareCorner 1 Product Owner Review

MyCareCorner CSA Tool Reports

It would be nice to have some reports that could be exported from the MyCareCorner CSA tool. Statistics such as total number of accounts, number of accounts with recent activity, etc. The ability to export a .csv with usernames, birthdates and ema...
Rodney Teribury about 2 years ago in MyCareCorner 0 Product Owner Review

PHOTO

MYCARECORNER SHOULD GIVE THE OPTION TO UPLOAD AND PHOTO AND THAT TRANSFERS OVER TO THRIVE. THAT WAY THE PATIENT CAN PICK A PHOTO INSTEAD OF THE ONE WE TAKE.
Kiley McNemar over 1 year ago in MyCareCorner 1 Product Owner Review

MyCareCorner - portal management needs to be easier to see - would be nice in the header

Right now you have to go into Health Information Resource and Portal Management to be able to see if the patient has an email address, has been invited to the portal, and is registered for the portal. Would be nice if there was some kind of icon o...
Linda Pfeifle almost 3 years ago in HIM / MyCareCorner 2 Product Owner Review

STATEMENT BREAKDOWN VS PAYMENT CENTER THROUGH PATIENT PORTAL

THE STATEMENTS THAT ARE BEING SENT OUT NEED TO BE UPDATED. EXAMPLE VERBAGE: PLEASE DISREGAURD IF YOU HAVE MADE A PAYMENT SINCE 01/01/01 WHEN STATEMENT WAS GENERATED. EXAMPLE STATEMENT BREAKDOWN: (LIKE ACCT DETAIL BUT NOT SO MUCH DETAIL) VISTI/ACCT...
Kiley McNemar 9 months ago in MyCareCorner 0 Product Owner Review

Unacceptable email address Alert during portal account setup

Need an alert to inform users at setup that an email address is not acceptable for use with setting up their portal account. Currently when users enter their demographic information and email address at setup, after accepting the terms and conditi...
Nicole Rinehart almost 2 years ago in MyCareCorner 0 Product Owner Review

Make Secure Messages Easier to Find

The providers have pointed out to me that when they respond to a secure message from their home screen it is hard to find it in the patient chart. Currently they are having to go to the same facility the patient messaged from. This makes it diffic...
Justin Rohrbaugh over 1 year ago in MyCareCorner 0 Product Owner Review

In MyCareCorner CSA Tool, allow reporting to show each individual clinic's statistics under each report along with the option of the hospital as a whole.

I would like to look at each of our clinics and which are tending to have more patients sign up for MyCareCorner and using the portal.
Georgia Finch 12 months ago in MyCareCorner 0 Product Owner Review

PATIENT FACING FUNCTIONALITY NEEDS TO INCLUDE LANGUAGE OPTIONS

I recently received a request from a patient for an electronic link "in Spanish" for the My Care Corner patient portal. Currently when sending a Portal Invite from the Portal Management screen in TUX or TWC, it isn't possible to choose a language....
Mark Boomhower over 2 years ago in MyCareCorner 1 Product Owner Review

Add prompt pay discount to personapay payment portal

Our facility offers a prompt pay discount to our patients but our payment portal does not offer the discount so patients have to call or come in to get the discount. Revspring has this feature built-in but Evident is not sending the 1st statement ...
Guest over 2 years ago in MyCareCorner / TruBridge EHR - Financial 1 Product Owner Review