Dream Factory by TruBridge Ideas Portal
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Add situation number to situation print option

We now have the option to print all current actions on a situation which is great, it allows us to print a hard copy or print/save to a PDF and it also outputs the same data to a new browser tab (at least it does for me). But one glaring omission ...
Pam Steele 7 months ago in TruBridge Client Center 0

Flag support tickets

It would be nice to be able to pin or flag tickets that have been open a long period of time at the top instead of having to search for them.
Guest over 2 years ago in TruBridge Client Center 0 Product Owner Review

Drill Down User Access to TruBridge Client Center

It would be wonderful to be able to drill down further with the access users have to other's situations. Having "Admin", "Standard" and "Limited" access still allows some users with too much access to view situations that do not pertain to them or...
Susan Stevens 9 months ago in TruBridge Client Center 2

Provide all facilities updates on request made in the Dream Factory

We are all putting in ideas but getting no feedback other than the first one i put in. Can we receive an update on the dream factory for all items you are considering and/or if you are needing more information, please. This Dream Factory needs to ...
Diana Trechter almost 3 years ago in Dream Factory 1 Unlikely to Implement

Release notes downloadable to Excel

Please make the release notes available in Excel. Our users typically will not read thru 20+ pages of release notes, so we redo them in Excel in a high-level summary then sort by Clinical or Financial, then by area (like Provider, Nursing, Pharmac...
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

Order Sets on Enterprise Level

With the changes in Order Entry, it would be very helpful for enterprise users to be able to build Order Set on the Enterprise level. Having to copy the Order Set 50 times is not user friendly. Changes on the Enterprise level would be quicker and ...
Guest almost 2 years ago in AHT 0

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B over 1 year ago in TruBridge Client Center 0

Let Materials Management reports come up in something other than a pdf.

My Materials Mangement reports only come up in Nuance. I cannot covert them to an excel spreadsheet this way. If there was an option other than an ad-hoc it would be so much easier
Leslie Alley over 1 year ago in Dream Factory / Financial Report 1

Regional CPSI Client Forum

CPSI clients often tackle the same challenges and hurdles as other clients in their region. A forum for clients to discuss these challenges and solutions with their peers would be nice.
Barron Clark about 3 years ago in TruBridge Other Categories 1 Unlikely to Implement

CPSI employees should use myCPSI only for SITs

A CPSI employee verified that they review situations in their internal system instead of myCPSI. By not "dog fooding" their own product, they will be blind to inefficiencies that their users experience while using myCPSI. For example, apparently f...
Paul Hendrix almost 2 years ago in TruBridge Client Center 7 Product Owner Review