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Change Format of Exhibit A General Support List

The current format of Exhibit A General Support list is very hard to use from a client perspective to reconcile the monthly invoice and to reconcile that the charges are correct for current use. I would like to see a grouping of all charges based ...
Susan Gutjahr 8 months ago in TruBridge Other Categories 1

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B about 1 year ago in TruBridge Client Center 0

Release notes downloadable to Excel

Please make the release notes available in Excel. Our users typically will not read thru 20+ pages of release notes, so we redo them in Excel in a high-level summary then sort by Clinical or Financial, then by area (like Provider, Nursing, Pharmac...
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

Order Sets on Enterprise Level

With the changes in Order Entry, it would be very helpful for enterprise users to be able to build Order Set on the Enterprise level. Having to copy the Order Set 50 times is not user friendly. Changes on the Enterprise level would be quicker and ...
Guest over 1 year ago in AHT 0

Regional CPSI Client Forum

CPSI clients often tackle the same challenges and hurdles as other clients in their region. A forum for clients to discuss these challenges and solutions with their peers would be nice.
Barron Clark almost 3 years ago in TruBridge Other Categories 1 Unlikely to Implement

CPSI employees should use myCPSI only for SITs

A CPSI employee verified that they review situations in their internal system instead of myCPSI. By not "dog fooding" their own product, they will be blind to inefficiencies that their users experience while using myCPSI. For example, apparently f...
Paul Hendrix almost 2 years ago in TruBridge Client Center 7 Product Owner Review

Agile concept vs implementation

TruBridge development has migrated towards an Agile environment over the past couple of years. This has proved (to customers) to be a mix blessing as we received updates quicker and we received some less stable changes. Having been a SW Developer ...
Michael Kane 7 months ago in Dream Factory 0

Copy Forward on forms

Need the option to copy forward or prepopulate from previous form/assessment to allow follow-through charting and be sure what was addressed on the last note is carried forward to the next note. Similar to the copy forward option in UDAs in LTC.
Guest over 2 years ago in AHT 2

Schedule TruBridge Briefings and Quarterly Connects in advance and send link to upcoming in ALL TruBridge ACCESS Communications

I would like for the TruBridge briefings and quarterly connects to be available to enroll in more in advance. It seems like by the time I log into TruLearn to check or get the info in an ACCESS (If it even makes it in there), I already have someth...
Kelsey Drouhard 4 months ago in TruLearn 0

Let Materials Management reports come up in something other than a pdf.

My Materials Mangement reports only come up in Nuance. I cannot covert them to an excel spreadsheet this way. If there was an option other than an ad-hoc it would be so much easier
Leslie Alley over 1 year ago in Dream Factory / Financial Report 0