Dream Factory by TruBridge Ideas Portal
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Notification of duplicate labs

Could we be notified if duplicate labs are entered? For example, if a CBC is ordered for 7/10/25 am and then staff attempted to order and additional CBC for 0700 - the system should notify us. This causes issues with duplicate stickers and is time...
Guest 28 days ago in Dream Factory 0

Virtual ticket to National Client Conference

A cheaper virtual ticket option for the National Client Conference would be a great idea. Most of us work at small facilities that don't have excess funding to attend conferences and if we could pay significantly cheaper price and have a virtual t...
Cassi Loutzenhiser about 1 month ago in TruBridge Other Categories 1

Break the barrier between help desk and dream factory

I wanted to raise two important concerns that are impacting system improvement efforts and overall user experience: 1. Lack of Communication Between Teams There appears to be a disconnect between the help desk, training (recommended workflows), an...
Janna Sartin 2 months ago in Dream Factory 1

Need a listing of all Rule based security rules and their function (apps/behaviors/screens)

As part of a security review, I was unable to identify the functionality that some rules controlled. I referred to the rule based user security user guide and unforunately was unable to find these particular rules listed. I opened a ticket, 102840...
Kim M Carr 2 months ago in Security / TruLearn 1

Filter function for Client Center

Please add a filter function in the Client Center so I can filter out all the open tickets that do not pertain to me or that I have not opened.
Guest 7 days ago in TruBridge Client Center 0

Trubridge Client Center Mobile App

We thought that having a Trubridge Clent Center app that would be available on Android and IOS would be very beneficial. We would be able to access our SITs and be able to access TruLearn on the go. This would in theory decrease the length of time...
Noah Collier about 1 month ago in TruBridge Client Center 1

Report Dashboard User Guide to actually list EVERY report available and what data it shows

There are so many reports listed in Report Dashboard but there is NOWHERE that explains what data each of these reports will actually show you. I am constantly learning of new reports that are named something super weird but actually work to pull ...
Cassi Loutzenhiser 3 months ago in TruLearn 4

Action numbers should be the \same internally and externally

I was working on a situation today and suggested that the TruBridge employee look at the screenshots in action 8 as those should show her the info she requested. When she was looking at them and reading the info, they were from action 7. It turns ...
Kelsey Drouhard 3 months ago in TruBridge Client Center 0

Free Training with on demand training.

At one time you had on Demand Training for certain areas one was for building eforms. But I noticed over 6 months ago you had gotten rid of the free version and now wanting to charge for the same class. Why do you tie the hands of the people tryin...
Stuart Turner 2 months ago in TruBridge EHR - Clinical / TruLearn 9 Already Exists

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).
Stuart Turner 9 months ago in Dream Factory 2