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Notifications of Actions in the Support Center - Not always notified when an action is added to a support ticket (situation/case)

I have noticed that I am not always notified when an action is added to a support ticket, so I entered a situation and was told that this is a box that the support person needs to check so that it goes to the customer or person who entered the sup...
Linda Pfeifle about 1 year ago in TruBridge Client Center 0 Product Owner Review

Add major area to release notes download option

It would be nice to be able to pull all release notes for a specific section - like only Trubridge EHR - Clinical, TB EHR-Financial, AHT, etc. This would helpful for those who don't use all of the areas or when all release notes for a release can'...
Karla Essmiller 7 months ago in TruBridge Client Center 0

Create a Clinic Workgroup

Create a workgroup for clinic discussion, workflow and issues
Guest over 2 years ago in TruBridge Other Categories 0 Unlikely to Implement

Update the search feature for CPSIQ

No description provided
Guest over 2 years ago in TruLearn 1 Unlikely to Implement

cpsiQ material

When is the cpsiQ material going to be update for the correct pathways? CPSI is pushing the single solution use, but I hesitate to send our new hires and conduct retraining via the cpsiQ material because the material is outdates and most of the nu...
Tara Elliott over 1 year ago in TruLearn 2 In Development

Special Requirements added to Reports and MDS items

The ability to add Special Requirements to the Reporting center to build complete I&O reports and to link items such as behaviors back to the MDS would be wonderful. Now Special Requirements do not have a report in AHT at all and there is not ...
Guest over 1 year ago in AHT 0

Regulatory structure

If you want to really help and focus with rural health facilities, help those who are multi-hatting. Take over the regulatory pieces so we don’t have to focus so much on keeping up and managing a website that most customers don’t pay attention to ...
Guest over 2 years ago in TruBridge Other Categories 0 Unlikely to Implement

Help button needs to work on the web client TWC

The Help option on the waffle menu does not work on the web client. User is able to access help and can enter things on the screen, but the submit and attach files options do not work. If is not going to work, hide the button until it does or add ...
Karla Essmiller about 1 year ago in TruBridge Client Center 1 Product Owner Review

To be able to search Situations by "Caller"

It would be nice to be able to search situations by "Caller" rather then just be able to sort them by Caller.
Guest about 1 year ago in TruBridge Client Center 0 Product Owner Review

Telephone order button in order entry should be required but not auto selected.

In AHT order entry the telephone order button is automatically selected. If the person entering the order forgets to unclick this creates unnecessary work for the provider who then must e-sign the telephone order. It would be an improvement to wor...
Guest 10 months ago in AHT 0