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TruBridge EHR - Other Topics

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scheduling populate ordering provider in CPSI

when we schedule a MRI we have it create a account number. However it does not replace the 99999 provider that is a place holder in CPSI patient registration with the actual provider that is entered in scheduler. This causes the scheduler to then ...
Cheryl Hinman 4 months ago in Patient Scheduling 1

Need more options in reports (Report Dashboard and Ad Hoc) so we don't have to send a report to Excel and have to do a whole bunch of filtering and sorting in order to make a report work.

We have encountered multiple times where we have needed reports with specific information and most of the time we were unable to just pull a report from Reports Dashboard or create an Ad Hoc report that showed the information we were looking for i...
Linda Pfeifle 8 months ago in Technical 0

remove unnecessary options from navigation pane/application drawer

With the TWC, customizing the navigation pane by moving options into a desired orders is great! What would be even better is having the ability to remove options altogether. Certified Nursing Assistants do not need to even see all of the options a...
Tracie Bastien over 1 year ago in Thrive Web Client 1 Product Owner Review

JB Make Patient Note viewable in Patient Connect

It would be nice to have Patient Notes from Thrive UX > Contact/Billing Tab > Patient Notes viewable in Patient Connect whether it be when you are looking at demographics or scheduling a patient.
Jennifer Baumgartner 6 months ago in Patient Connect 0

Help should automatically show content based on your location in the system.

Help should automatically load information based on the screen you are in. Users shouldn't have to search for relevant content. The content should be searchable as well. Having to read an entire document to find the one sentence you need isn't pro...
Guest over 2 years ago in Thrive Web Client / TruBridge EHR - Clinical / TruBridge EHR - Financial / TruLearn 1 In Development

Tasks in TWC needs an alert icon that would state how many unsigned items are in the folder

Most of our providers are starting to use the TWC and going straight to the Whiteboard navigation choice, so the next time they log in, they are taken directly to the Whiteboard. After a while, they forget "Tasks" exist and they stop clicking on i...
Tracie Bastien about 2 years ago in HomeScreen / Thrive Web Client / TruBridge EHR - Clinical 6 In Development

Full registration from thrive schedule

need to be able to schedule a patient and verify insurance from the schedule
Brittany Salazar over 1 year ago in Patient Connect 3 In Development

Image Title Copy Forward Date Restrictions

Would like the ability to set date range restriction for copy forward feature on Image Titles. For example, we would like to Copy Forward Driver's License, but if the License were scanned more than 10 years ago, then we do NOT want it to copy forw...
Shawana Rucker 4 months ago in HIM / Technical 0

Add the ability to set service code when scheduling appointment in Patient Connect

Patient visits often have different service codes for the same provider. Currently when Patient Connect auto-creates the visit, all visits for a particular provider are assigned the same service code. Registration then has to update the service co...
Rodney Teribury 4 months ago in Patient Connect 0

Time Clock as an option on the application drawer - like System Menu

Having the Time Clock as an option from the Application drawer like System Menu would allow staff to PIN the Time Clock Icon to the Task/Action Bar at top of screen for easier access. This would also prevent the need for our providers that are req...
Carol Martin about 1 year ago in Technical / Thrive Web Client 0 Product Owner Review