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Communication Center

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Mass Clearing Communication Console Notifications

We need a way to mass clear out notifications in communication console. Especially when we first started opening up the communication console staff were getting hundreds of old notifications for faxes that had already been deleted in Faxage. The o...
Caitlin Strapp 2 months ago in Communication Center 0

Decline option for referrals

It would be great to have an option in Referrals to be able to mark it "Declined" to denote when a patient has declined to go through with the referral instead of just having to mark it Complete.
Kari Reintsma 3 months ago in Communication Center 0

Communication Center - Faxing - allow fax assigned to pt to be routed for signature

We love Communication Center Faxing. We love that we can take an incoming fax and attach it to a patient and to a specific visit. Now we need to have the ability to take the attached fax and assign it to a user for review or signature purposes. We...
Susan Gutjahr about 2 years ago in Communication Center 9 In Development

Communication Center Faxing forward fax to another fax number from within the fax

When you have the fax open and are looking at it there is no option to forward fax to another fax # and there is only the option to forward as message so can only send internally. So in order to forward to another fax # then you have to back out o...
Cassi Loutzenhiser 8 months ago in Communication Center 1

Fax Future Orders to another facility

I am a physician at a rural access hospital that serves patients within a large area. It is not uncommon that we send ancillary and nursing orders to outside facilities for things like labs, radiology and outpatient nursing orders ie fluids, outpa...
Guest over 1 year ago in Communication Center / Order Management 2 Product Owner Review

Communication Center Mailbox replacing current Chart Communication app

Today it was stated that since Chart Communication is a legacy application it likely won't have any enhancements made to it. Comm Center Mailbox will likely replace Chart Communication. Although I believe this is a step in the right direction, I w...
Susan Gutjahr over 1 year ago in Communication Center 1 Product Owner Review

Ability to change recipient when sending a communication

Currently, if you select the wrong recipient to send a communication, you can't change the recipient. You have to start over. This loses the information that you had already put in. Yes, you can remember to copy and then paste it, but you should b...
Alisha Herrmann 12 months ago in Communication Center 0

Security for who can add/change to Communication Address Book- Faxing

We just implemented Communications Center faxing and noticed that everyone in the entire facility has access to add to the address book. Now we have multiple entries for the same recipient. I would like to control who has access to add to the addr...
Amy Dempsey 9 months ago in Communication Center 0

ADDING FAX NUMBERS TO Communication Center (FAXAGE)

I think it would be great to have the option to be able to just type in a fax number through Communication Center instead of having to add the number every time. Like the option we have in Thrive when faxing patient information through EMR you can...
Guest 11 months ago in Communication Center 2

Send mail reflex notify in Charts side

When triggering a reflex in flowcharts or e forms, there should be a way to notify user in charts and not having to go into system menu
Guest about 1 year ago in Communication Center / Electronic Forms / Flowcharts 0