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Communication Center

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Adding a Note to documents in C/H that sends a New Request not Message

In Clinical History, we have the option to add a Note to a document/result. This opens in the Communication tab and opens the New Message screen. We would like this to open the New Request screen. This way the recipient also gets the patient's pho...
Guest 4 months ago in Communication Center 1 In Development

E-sign options

there needs to be the ability to add e-sign from all document entry points (scanning, communication center, etc) not just batch scanning. We have several documents that come in via communication center faxing that need a provider signature from ou...
Tara Elliott about 1 year ago in Communication Center / HIM 3 Product Owner Review

Communication Center-Ancillary needs notice of failed faxes in ancillary dept

With old conventional faxing in CPSI, we used to have a"flash" at the bottom of the screen that would alert users of failed faxes, but that does not function for Faxage. Our ancillary departments would like this feature back (added to communicatio...
Kim M Carr 6 months ago in Communication Center 1

Communication Center - Faxing - allow fax assigned to pt to be routed for signature

We love Communication Center Faxing. We love that we can take an incoming fax and attach it to a patient and to a specific visit. Now we need to have the ability to take the attached fax and assign it to a user for review or signature purposes. We...
Susan Gutjahr about 2 years ago in Communication Center 9 In Development

Communication Center Faxing forward fax to another fax number from within the fax

When you have the fax open and are looking at it there is no option to forward fax to another fax # and there is only the option to forward as message so can only send internally. So in order to forward to another fax # then you have to back out o...
Cassi Loutzenhiser 10 months ago in Communication Center 1 In Development

Mass Clearing Communication Console Notifications

We need a way to mass clear out notifications in communication console. Especially when we first started opening up the communication console staff were getting hundreds of old notifications for faxes that had already been deleted in Faxage. The o...
Caitlin Strapp 4 months ago in Communication Center 0

Decline option for referrals

It would be great to have an option in Referrals to be able to mark it "Declined" to denote when a patient has declined to go through with the referral instead of just having to mark it Complete.
Kari Reintsma 5 months ago in Communication Center 0

Fax Future Orders to another facility

I am a physician at a rural access hospital that serves patients within a large area. It is not uncommon that we send ancillary and nursing orders to outside facilities for things like labs, radiology and outpatient nursing orders ie fluids, outpa...
Guest over 1 year ago in Communication Center / Order Management 2 Product Owner Review

Communication Center Mailbox replacing current Chart Communication app

Today it was stated that since Chart Communication is a legacy application it likely won't have any enhancements made to it. Comm Center Mailbox will likely replace Chart Communication. Although I believe this is a step in the right direction, I w...
Susan Gutjahr almost 2 years ago in Communication Center 1 Product Owner Review

Communication Center files saved to Clinical History

Saving a fax or secure text to a patient chart from communication center - we would like to be able to choose what category it falls under in clinical history like the images titles can.
Guest over 1 year ago in Clinical History / Communication Center 1 Open for Comment