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Communication Center

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Chart Communication - improvements

Honestly, if you want to do one thing that affects everyone of my clinic providers and staff on a daily basis, please consider these improvements for chart communication to speed it up: add a date range so that it doesn't load back forever. We nee...
Susan Gutjahr over 1 year ago in Communication Center 0

Faxing abilities- Notes

Per the most recent email, it made it look as if you could seamlessly fax from the system. When access was requested, I found out that a third party was needed for faxing options and it costs per fax. We need a faxing option from the notes section...
karri patterson about 2 years ago in Communication Center / Notes 4 Already Exists

Communication Destination to Default to ALL USERS

Allow users to default the communication bar to ALL USERS.
Guest over 1 year ago in Communication Center 0 Already Exists

Need a report for who has access in Communication Center - fax

I would like to be able to generate a report that will tell me what users have access to which fax numbers.
JD Toler almost 2 years ago in Communication Center 0 Product Owner Review

Integrate communication center more seamlessly into the Tasks area of web client.

Our facility would like to eliminate the old chart communication entirely. However, we have clinic nurses that cover each other's inboxes. Unless I'm mistaken, I don't see a way we could continue to do this with the updated mail in communication c...
Cole Romero over 2 years ago in Communication Center / Thrive Web Client 0 Product Owner Review

Document Queue

Similar to the Health Information Resource there needs to be a place holder for documents recieved that are pertinent to the patients record, or that the Provider needs to see prior to a patients follow up visit. Then the document could be acknowl...
Guest about 2 years ago in Communication Center / HomeScreen 1

Separate Inbox for Tasks List vs just Chart Communication

A Home Screen Inbox Work List for Referrals, Pre-Certs, etc. for the nurses to build their own task list vs keeping everything in one chart communication inbox. Instead of selecting just Message vs Request, there should be an option for "task" or ...
Shelby Edwards over 2 years ago in Communication Center 1 Product Owner Review

Communication Center-permission to delete fax

The ability to delete a fax from the communication center should be permission based. I would like to see more granular permissions on the communication center in general, it should not allow all the users who have access to delete a message/fax, ...
Tracie Bastien almost 2 years ago in Communication Center 0 Product Owner Review

DocuSign capabilities

It would be nice if disciplines had the means to send a document from communiation center with a docusign (or equivialent) section for the receiving provider to be able to sign the document and send it, back instead of faxing, having to have them ...
Tara Elliott almost 3 years ago in Communication Center 0 Open for Comment

Live Notification/Alert needed for Communication Center

We want to rollout the Communication Center to our registration and EWS/OR Scheduling department. Because neither of these departments have any actions in the TWC, they will be logging into the TWC but then moving to System Menu to complete all th...
Tracie Bastien almost 2 years ago in Communication Center 3 More Information Needed