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Communication Center

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FAXING in THRIVE and other 3rd party options

I saw on another dream that Thrive is looking at other 3rd party vendors for faxing. We currently use UPDOX, and it has so much more functionality than Faxage. That being said, I just rolled out 6 new Faxage numbers in the last 2 months, please do...
Laura Colbert over 1 year ago in Communication Center 2 Product Owner Review

Expand search function in Documents in Communication Center Faxing

When in the Compose Fax window, the only way to search for a document in Attach From Patient is by typing in the first letter of the document. It would be great if the search function had more capability to search, such as by typing in any 3 lette...
Maryanne B over 1 year ago in Communication Center 1 More Information Needed

Communication Center Retention Policy Settings Needed

I would like to see Communication Center have settings to allow each facility to set a retention timeframe for faxes, messages, secure texts that follows their organizational retention policy. We are a freedom of information facility and we have r...
Susan Gutjahr over 1 year ago in Communication Center 0 Product Owner Review

Hide UBL extra for chart communication

Some users especially employed physicians have two UBLs: one for payroll and another for their provider role. It would be handy and less confusing for collaborators if they could have only one published name available for chart communication.
Michael Oberg 4 months ago in Communication Center 0

Chart Communication - improvements

Honestly, if you want to do one thing that affects everyone of my clinic providers and staff on a daily basis, please consider these improvements for chart communication to speed it up: add a date range so that it doesn't load back forever. We nee...
Susan Gutjahr over 1 year ago in Communication Center 0

Faxing abilities- Notes

Per the most recent email, it made it look as if you could seamlessly fax from the system. When access was requested, I found out that a third party was needed for faxing options and it costs per fax. We need a faxing option from the notes section...
karri patterson about 2 years ago in Communication Center / Notes 4 Already Exists

Communication Destination to Default to ALL USERS

Allow users to default the communication bar to ALL USERS.
Guest almost 2 years ago in Communication Center 0 Already Exists

Need a report for who has access in Communication Center - fax

I would like to be able to generate a report that will tell me what users have access to which fax numbers.
JD Toler almost 2 years ago in Communication Center 0 Product Owner Review

Integrate communication center more seamlessly into the Tasks area of web client.

Our facility would like to eliminate the old chart communication entirely. However, we have clinic nurses that cover each other's inboxes. Unless I'm mistaken, I don't see a way we could continue to do this with the updated mail in communication c...
Cole Romero over 2 years ago in Communication Center / Thrive Web Client 0 Product Owner Review

Document Queue

Similar to the Health Information Resource there needs to be a place holder for documents recieved that are pertinent to the patients record, or that the Provider needs to see prior to a patients follow up visit. Then the document could be acknowl...
Guest over 2 years ago in Communication Center / HomeScreen 1