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Communication Center

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Ability to enter save phrases

We request the same things a lot. Having the ability to use saved phrases so that we don't have to type it each time would save a lot of time. For example: INR is stable, check in a month. Patient needs to come in for a vist. Basically a list of f...
Alisha Herrmann over 1 year ago in Communication Center 0

Saving select pages from faxes

The ability to save a range of pages from a fax to a patient account is a very nice feature. This needs to be expanded to allow for custom select pages. There are some faxes that come in that we need to save for example pages 1-3, 5, 7, and 9 to t...
Tara Elliott 11 months ago in Communication Center 1

Badges would be helpful in communication center

Many users in TWC that utilize Communication Center have notifications coming from more than one source. Currently users need to click on the bell icon in the upper right corner and open a panel that includes faxes, mailbox and secure texts in ord...
Mark Boomhower over 1 year ago in Communication Center 0 Future Development

Incoming document routing automation

Automate inbound faxed documents with as minimal staff interaction as possible. Automatically attach inbound faxed test results that are completed at an outside provider to the provider order and auto attach provider referral notes to the patient ...
Michelle Brinkley over 3 years ago in Communication Center 1 Open for Comment

Faxing in Communication Center needs to allow you to save a fax that you are sending to a patient's chart.

When we send a fax through Faxage/Communication Center, there needs to be a way that the fax can be saved to the patient's chart along with the confirmation that the fax was successful. This is a huge part of medical records. We need to know what ...
Linda Pfeifle over 2 years ago in Communication Center 6 Open for Comment

Communication Center Patient visits popup

When the Communication Center Mailbox has a patient attached and the visits pop up, it would be nice to have better information attached or be able to select the exact account you want the physician/recipient to reference.
Amanda Caffey about 1 year ago in Communication Center 2

Tab through Comm Center Mailbox message

So if you compose a message in Comm Center Mailbox, you enter the To: info, then Subject, then pick a patient, I always TAB between these fields, then I always TAB to the text box when I'm sending a message. Except in Mailbox this is not efficient...
Laura Colbert over 1 year ago in Communication Center 2

Able to modify recipient list in Chart Communications Application

When sending a chart communication on a patient via the communication application I have had several providers ask to be able to create a list of all the staff members in their clinic. Currently, it defaults to Destinations associated with patient...
Sarah Jimenez over 2 years ago in Communication Center 1 Product Owner Review

Chart Communication - improvements

Honestly, if you want to do one thing that affects everyone of my clinic providers and staff on a daily basis, please consider these improvements for chart communication to speed it up: add a date range so that it doesn't load back forever. We nee...
Susan Gutjahr over 1 year ago in Communication Center 0

Restrict users from sending secure text to any phone number

Currently, the user can send a secure text to any cell phone by entering the phone number. The user can make a typo and accidentally send patient information to an incorrect recipient. There should be a way to restrict clinical staff from sending ...
Suby Philip about 2 years ago in Communication Center 0 Unlikely to Implement