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TruBridge EHR - Financial

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Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 11 months ago in AR | Revenue Cycle 1

SAFER - Warning when accessing a deceased patient record

The SAFER patient identification best practices recommend that when someone tries to create a new visit or document on a deceased patient's record they are presented a warning that this patient is deceased, do you want to continue? This is a very ...
Susan Gutjahr almost 2 years ago in Documentation / Registration 2 Product Owner Review

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells over 1 year ago in Registration 4 Product Owner Review

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 3 Already Exists

Add scanning to already scanned documents

It would be appropriate to be able to add additional scanned documents to already scanned documents in EFM. Example would be if a patient has filled out an ROI and this has been sent off to the facility we are needing the records from. A couple of...
Guest 7 months ago in HIM 0

Secondary Name to display/pull to chart

It would be beneficial for the secondary name field to pull to the patient chart. We have quite a few patients who go by nicknames and not their government name and also have patients who are transitioning and going by a new name, but we have to k...
Nash Powell 3 months ago in Registration 0

Tasking (specifically in nursing departments)

We need to be able to set up tasks and they go away once they’ve been completed. Specifically I think of it in a nursing function. VS Q 4hrs, click on it to record vitals, then it documents them and goes away. So many possibilities.
Guest over 3 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 4 Open for Comment

Hard Stop ER Log

We need a way to hard stop all fields in the ER Log to completed before nursing can discharge the patient from the tracking board. We are missing a lot of critical data.
Brandy Wolf over 2 years ago in Registration 0 Product Owner Review

First time statements after insurance pays

The system only prints first time statements after patient discharge before insurance pays. We would like first time statements to generate once insurance pays and the account is now listed as private pay. And then that account would appear on the...
Guest about 1 month ago in AR | Revenue Cycle 0

Lock Down a medical Record

We need the ability to lock a patient record once a legal case is pending. No one should be able to view the particular encounter documents with only a role based exception.
Mayra Solomon 6 months ago in HIM 0