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TruBridge EHR - Financial

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Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 10 months ago in AR | Revenue Cycle 1

Ability to lock Documentation for behavior health and psychology patients

Locking of Documentation. There needs to be a way in CPSI to lock documentation for Behavior Health/Psychology patients. At BMH we have both services and currently using paper for documentation due to they need to be more secure than what CPSI cur...
Jennifer Brockhaus about 3 years ago in Documentation / HIM / Notes 15 Open for Comment

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells over 1 year ago in Registration 4 Product Owner Review

Hard stops in registration census screen

Need to have the ability to have hard stops for certain fields within the account registration census screen. Staff are able to bypass any fields marked as required if they never go into that field. This functionality needs to be updated to have r...
Jennifer LaBombard 2 months ago in Registration 0

SAFER - Warning when accessing a deceased patient record

The SAFER patient identification best practices recommend that when someone tries to create a new visit or document on a deceased patient's record they are presented a warning that this patient is deceased, do you want to continue? This is a very ...
Susan Gutjahr over 1 year ago in Documentation / Registration 2 Product Owner Review

Hover box in RCM

In TruBridge RCM have the CPT Code and Diagnosis code descriptions come up in a box when hovering over them on UBO4 and CMS1500 claim forms. This will allow biller to verify revenue code versus CPT code combinations as well as accurately check for...
Niesje Walton about 1 month ago in AR | Revenue Cycle 0

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

New Profile and Capturing Information

When getting a new patient into our system never seen before it has a hard stop for Last Name, First Name, DOB, Birth Sex. then we get the phone numbers then are taken to make an appointment. I would appreciate a button to click to have the "optio...
Alisha Kaup 9 months ago in Registration 0

Identity Management System Administration entering users email

We’ve identified an issue with the email domain restriction warning that appears when a System Administrator is entering or updating a user's email address. Issue Description: When a System Administrator navigates to: System Administration > Lo...
Janna Sartin 3 months ago in TruBridge EHR - Financial 0

Tasking (specifically in nursing departments)

We need to be able to set up tasks and they go away once they’ve been completed. Specifically I think of it in a nursing function. VS Q 4hrs, click on it to record vitals, then it documents them and goes away. So many possibilities.
Guest about 3 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 4 Open for Comment