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TruBridge EHR - Financial

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Reporting

I entered a ticket ( 10176267) this morning needing assistance with reporting. I need the modifiers to be added to the AR detail by ins billed date. I have tried to run the Coding with Item Detail but we can't run this by bill date. I need either ...
Guest 29 days ago in AR | Revenue Cycle 0

Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr 4 months ago in AR | Revenue Cycle 0

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells 11 months ago in Demographics Panel / Registration 3 Product Owner Review

Patient ID photo should show in registration/patient profile (financial side screens)

Currently, the patient identifying photo does not show in the patient profile when registering a patient. It has been requested that this be easily viewable during the registration process to improve confirmation of patient and also collection of ...
Kelsey Drouhard 6 months ago in Registration 0

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby 9 months ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5

Ability to inactivate Accommodation codes

Ability to inactivate Accommodation codes that SHOULD no longer be used. This will help with the select of correct accommodation codes and no confusion looking at all the wrong codes on the list.
Guest about 1 month ago in Registration 0

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott 12 months ago in AR | Revenue Cycle 2

Make it so profile fields can be "turned off"

On the patient profile you have the same options as account registration to make fields set to Y (yes go to the field) N (skip the field) or R (field is Required to be addressed). I would like to have a fourth option that will allow me to turn off...
Pam Steele 7 months ago in Registration 0

SAFER - Warning when accessing a deceased patient record

The SAFER patient identification best practices recommend that when someone tries to create a new visit or document on a deceased patient's record they are presented a warning that this patient is deceased, do you want to continue? This is a very ...
Susan Gutjahr about 1 year ago in Documentation / Registration 2 Product Owner Review

Discharging a patient should WORK, regardless of the admit process

We have had several instances lately where despite multiple attempts to discharge patients, they are not being discharged and remain active patients on the tracking board and in census. I tried discharging the patients from the tracking board as w...
Kim M Carr 3 months ago in Registration 1