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Adding ticket descriptions into TruBridge email when making support ticket

When a user creates a support ticket and they get an automated message "Automatic Trubridge situation ########" Can the description of that ticket be placed into that email subject line to read, Automatic Trubridge situation ########- Description....
Guest 11 months ago in TruBridge Client Center / TruBridge EHR - Other Topics 0

Customize Care Plan Conference Summary

Ability to add elements to the Care Plan Conference to include items discussed such as: Code Status reviewed with risks and benefits; indications for usage, side effects potential adverse reactions and non-pharmalogical interventions of resident's...
Guest over 1 year ago in AHT 0

JB Support Ticket Filtering

On the Support page it would be really nice to be able to filter by Caller. When you are an admin and are looking for a ticket it is hard to sort through all of them when you are not sure what application the ticket was put under. I can put it in ...
Jennifer Baumgartner over 1 year ago in TruBridge Client Center 1 Product Owner Review

Navigate to System Security from application

We need to be able to navigate to System Security Setup from within AHT. As system administrators and facility administrators we have to be able to access security throughout the day without having to exit the application and log back in to access...
Wes Irvin over 1 year ago in AHT 0

Smart Search

Can we add a smart search bar for the New Content and Updated Content in CPSIQ. Thanks.
Elana Sparks over 1 year ago in TruLearn 1 Unlikely to Implement

Larger window on the Scanned images in the system menu

Is there a way to make the window larger when you are looking for scanned images in the system menu?
Guest over 1 year ago in TruBridge Other Categories 0

Release Notes PDF download as searchable PDF instead of image only

It would be beneficial for the PDF that we can download from the Release Notes to be an actual text searchable PDF instead of the image PDF which yes you can read just fine but if you are looking for specific words or phrases it's useless.
Cassi Loutzenhiser almost 2 years ago in TruBridge Client Center 1 Product Owner Review

TruLearn not user friendly, at all.

When Accesses are sent out with links to info in TruLearn, the link opens the login page, even if I am already logged in and have TruLearn open. Then, if I copy and pasted the thing listed in Access in the TruLearn search box, there are no items f...
Teddy Busby about 1 year ago in TruLearn 7 Already Exists

Track Physician Visits

A way to track physician visits and have a comphrensive H&P and copy forward progress note that isn't just a blank space built into forms/templates.
Guest over 1 year ago in AHT 0

Add a section for Pending Invoices in TruBride Client Center

In the TruBride Client Center web portal, there is a bill pay option. However, having a section for pending invoices would help us review and address outstanding invoices more effectively.
Suby Philip 11 months ago in TruBridge Client Center 0