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TruBridge EHR - Other Topics

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Schedule multiple visits

When creating multiple visits for a serial patient who may have 15 visits for example, we should be able to click in the time boxes until all 15 slots are accounted for, then select update or save. Having to pick the date/time for each one individ...
sara downing over 1 year ago in Patient Scheduling 2 Product Owner Review

Allow "X" in browser to end user session

It would be nice it the "X" button in the browser would log out/end a user session. Staff forgets to click their initials and "log out" and it has caused some issues here with one user entering their credentials and then it pulls up another users ...
Kelsey Drouhard 6 months ago in Technical 0

Allow A/R History Encounters To Be Viewable in Web Client Charts Navigation

Issue: When a patient encounter is moved to A/R History, it can only be accessed from System Menu and cannot be accessed through Web Client (or Thrive UX) Charts navigation options including Whiteboard List and Search by Name. It does not display ...
Sarah Wyckoff 10 months ago in Clinical History / Thrive Web Client 0 Open for Comment

scheduling report

the daily schedule needs to pull the info from appt confirmation manager instead of running two reports.
Kiley McNemar 4 months ago in Patient Scheduling 0

PHOTO

MYCARECORNER SHOULD GIVE THE OPTION TO UPLOAD AND PHOTO AND THAT TRANSFERS OVER TO THRIVE. THAT WAY THE PATIENT CAN PICK A PHOTO INSTEAD OF THE ONE WE TAKE.
Kiley McNemar 4 months ago in MyCareCorner 1

Make Secure Messages Easier to Find

The providers have pointed out to me that when they respond to a secure message from their home screen it is hard to find it in the patient chart. Currently they are having to go to the same facility the patient messaged from. This makes it diffic...
Justin Rohrbaugh 4 months ago in MyCareCorner 0

make application version available in System Management Dashboard (Notes, PDC, etc)

It is difficult to figure out which version of an application you are on when reading through release notes, known issues. Please add a section on the System Management Dashboard that lists the version of PDC, Notes, Patient Connect, etc that we a...
kimberly hennigan 10 months ago in Technical 1 Product Owner Review

schedule waitlist

Ability to only see patients on the waitlist for your schedule or department. Example Radiology patients on wait list and clinic patients waiting to see provider, they have to filter through the patient list to find the ones intended for them. Som...
sara downing almost 2 years ago in Ancillary / Patient Scheduling 2 Product Owner Review

Can patients receive a message regarding the prior authorization status of their radiology exams, and a message to call when it's ready to schedule?

Patients are usually anxiously awaiting to schedule their exams. They often call saying they are supposed to have an exam done and they haven't heard anything about the exam. This would help eliminate unnecessary phone calls from patients as well ...
Guest 7 months ago in Patient Connect 0

Health Information vs Med Rec

As Trubridge as transitions to the term health information (HIM worklist, HIM resource), it can be confusing that the Health Information option for scanning documents is still called Med Rec. Have we considered retitling this to match the health i...
Guest 5 months ago in Thrive Web Client / TruBridge EHR - Clinical 3 Open for Comment