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TruBridge EHR - Other Topics

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medical excuses

medical excuse can be pushed to patients through patient connect after visit is discharged/completed?
Kiley McNemar about 1 year ago in Patient Connect 1 Already Exists

MyCareCorner

Would be nice if we are expected to troubleshoot patient portal issues, if we could somehow see the patient portal from the patient perspective or see exactly what stage the patient is in so that we can better help them and keep the frustration.
Tara Elliott over 2 years ago in MyCareCorner 1 More Information Needed

MyCareCorner CSA Tool Reports

It would be nice to have some reports that could be exported from the MyCareCorner CSA tool. Statistics such as total number of accounts, number of accounts with recent activity, etc. The ability to export a .csv with usernames, birthdates and ema...
Rodney Teribury almost 2 years ago in MyCareCorner 0 Product Owner Review

Clarification of System Access Report on Report Dashboard

The report, needs to have clearer headers (osemplog_internal and osemplog_otp). Need definite actions associated with what is listed in osemplog_event clarified. Like "Login: Runner" vs "Login: Thrive UX" within the same seconds. Are both using UX...
Teddy Busby over 1 year ago in Technical 0

STATEMENT BREAKDOWN VS PAYMENT CENTER THROUGH PATIENT PORTAL

THE STATEMENTS THAT ARE BEING SENT OUT NEED TO BE UPDATED. EXAMPLE VERBAGE: PLEASE DISREGAURD IF YOU HAVE MADE A PAYMENT SINCE 01/01/01 WHEN STATEMENT WAS GENERATED. EXAMPLE STATEMENT BREAKDOWN: (LIKE ACCT DETAIL BUT NOT SO MUCH DETAIL) VISTI/ACCT...
Kiley McNemar 7 months ago in MyCareCorner 0

Private Pay Ins Required in Scheduler

Please remove the requirement to add the P-Private Pay insurance on the appointment event screen in scheduler to be able to add the P to the Financial class on the appointment. The P Insurance causes manual processes to remove the Insurance when u...
Susan Gutjahr over 1 year ago in Patient Scheduling 3 More Information Needed

Need more character space in the new Employee Setup/Maintenance in System Admin

example under Job Title: Registered Dietitian Nutritionist does not fit; Reg Dietitian Nutritionist does not fit. I really don't want to have to get job titles that are "too long" approved for our facilities abbreviation list?
Angela Plummer about 1 year ago in TruBridge EHR - Other Topics 0

Sign Trubridge executables

CPSI executables are not signed so they cant be whitelisted by publisher when using things like Applocker. For example cptermw.exe is not signed by publisher. Signing executables would make it easier to whitelist Trubridge applications and increas...
Guest 7 months ago in Technical 0

Enhanced scheduling

When scheduling service, populate protocol for service. Obtain authorization and check medical necessity
Guest about 3 years ago in Patient Scheduling 2 More Information Needed

Population Health Platform go RHCs that will interface with various vendors to transmit quality data.

in a RHC, there are may quality incentives, especially when partnered with an ACO. A population health platform that would allow us to see quality data and transmit that data to the payor or ACO, would really be beneficial.
Guest about 3 years ago in Interface 1 Open for Comment