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TruBridge EHR - Other Topics

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Creating and tracking referrals

The referral management needs a revamp. It is currently not user friendly for providers, nor is it easy for managers for to track volumes of referrals or open referrals. Where I came from, the EHR was simple when it came to referrals - the provide...
Guest about 10 hours ago in Thrive Web Client 0

Patient Connect – Text message audit log

Need: Need a way to audit/review the text messages that are sent to patients. We would like the audit to include the date/time text sent, text message receiver phone number, name of patient, and the contents of the text message. Reason: We get com...
Kenneth Langworthy 7 days ago in Patient Connect 0

auto lock logins after xx# of days

In eClincal works we had the functionality to have the system auto lock logins by 90 days (this aligns with our policy). Having this functionality further enhance the security of the system. **Allow this to be changed per each facilities policy.
Guest 21 days ago in Security 1

Patient ability to message us from Portal customizations

We'd like to customize the stock options available for a patient to pick, such as Refill Request. Our clinic directs all refill requests to the pharmacy, and would like to not have this as an option. Laura Colbert
Laura Colbert 5 days ago in MyCareCorner 0

Need a listing of all Rule based security rules and their function (apps/behaviors/screens)

As part of a security review, I was unable to identify the functionality that some rules controlled. I referred to the rule based user security user guide and unforunately was unable to find these particular rules listed. I opened a ticket, 102840...
Kim M Carr about 1 month ago in Security / TruLearn 1

Scheduling background - options for dark mode or gray background

When working in scheduling, would like option to be able to change background to a "dark mode" or even a lighter gray background -- feel it would be "easier on the eyes" when working in the schedule -- ANYTHING other than the white background.
Cody Culpepper 3 months ago in Patient Scheduling 0

IOS accessibility (Ipads)

We need IOS capability for webclient to run thrive helper. We have multiple depts that could benefit from Ipads, from signing e-forms to flowcharts.
Guest 28 days ago in Thrive Web Client 0

Web Client System Menu Readability

Several members of the Registration Team members have begun using the Web Client System menu. However, feedback from them is that is the readability is impacting user experience and work efficiency. Readability Issues: The TUX System Menu and TWC ...
Angela Plummer 20 days ago in Thrive Web Client 0

Search by Rule ID in System Administration/Change default of "Show Details" to off.

It would be nice if we could search by the Rule ID - or add rules by the rule ID - when inside of System Administration. If I need to mirror securities from a specific individual to another, it would be much nicer if I could pull up the .pdf of th...
Guest 12 days ago in Security 0

Invalid Login in Web Client

It would be RELLY great if the "Invalid Login" can be updated/changed to "Login is Locked" or something like that so that the users are aware that they ARE actually locked out.
Guest 18 days ago in Thrive Web Client 0