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TruBridge EHR - Other Topics

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Open image in new browser

For web client We would like to have the ability to open scanned images in system menu in a new tab. Right now it just opens at the bottom of the screen but sometimes we like to compare two insurance card side by side and if we can open them in th...
Brittany Salazar 1 day ago in Thrive Web Client 0

Documents in MCC should not be easily editable

Currently, some results documents are in *.rtf format. This makes the item instantly editable when then patient downloads from the portal. Documents should all be PDF or a format that is not easily editable. EX: radiology transcription- when downl...
JD Toler 10 days ago in MyCareCorner 0

We should be able to see the Stay Type, Sub-type, and Service code in the ID panel, but at least have to see the service code so we know what kind of episode it is.

Our providers go from chart to chart a lot when a patient is being discharged from one service and admitted to another. This leads to providers entering incorrect information on the incorrect episode because they can't tell which episode they are ...
Linda Pfeifle 16 days ago in Demographics Panel / Thrive Web Client / Tracking Board | Patient Search 0

Read only access

We need the ability to have a true read only access role for offsite users. We have providers offices and agencies who need to print out records or review data in the system. They should be able to see the data, but never chart or change it. There...
sara downing about 2 months ago in Security 1

Can you consider adding an enhancement to allow all 4 modifiers to interface through from the TruBridge encoder to Thrive?

In coding, 4 modifiers are allowed to be appended to any given CPT or HCPCS code. The TruBridge Encoder allows 4 modifiers to be appended but when the account is interfaced from the encoder back into Thrive the interface only allows 2 and the othe...
Nicole Slagle 3 months ago in Interface 0

Waiting On Adobe/PDF

When we used to use the CPSI ClientWare application, there was a box that we could uncheck called "Waiting on Adobe to Close"....Path: tools > Options >Programs Tab > Uncheck the "Wait on Adobe to close". With the Web Client there is NO o...
Guest 16 days ago in Thrive Web Client 0

Capability to create a "Favorites" list in Patient Education Documents

It would be beneficial if we were able to create a "Favorites" list per user in Patient Education Documents instead of having to search for frequently used patient education (example - tylenol and ibuprofen doses for children, CHF, pneumonia, etc.).
Emily Stoddard 4 months ago in Thrive Web Client 1
158 VOTE

Consolidate All Logins for CPSI Platforms

Currently I have a CPSI, CPSIQ, MyCpsi, SoftQliq, and Dream Factory login all for one vendor. Some use an email for the user name some use a number, they all have to be set up separately. These should all be interconnected so If a user has a UBL s...
Sabrina Wiles almost 2 years ago in Security 19 In Development
215 VOTE

Password Self Reset

It would be beneficial to have a way for users to reset forgotten passwords without the need for IT intervention. Forgot Password? Then an email or SMS to verify identity and password reset. You could also offer MFA as an option as well.
Nicholas Dunn over 2 years ago in Security 14 In Development
134 VOTE

Increase Character Limit

Thrive needs to accommodate an increased character limit throughout the system. This is very limiting, especially in the pharmacy module, and poses a patient safety issue.
Guest over 1 year ago in Medication Management / Thrive Web Client 11 Product Owner Review