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TruBridge EHR - Other Topics

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Scheduling background - options for dark mode or gray background

When working in scheduling, would like option to be able to change background to a "dark mode" or even a lighter gray background -- feel it would be "easier on the eyes" when working in the schedule -- ANYTHING other than the white background.
Cody Culpepper 2 days ago in Patient Scheduling 0

Application error

Can we remove the inital screen that shows the application error and then the user has to click details to view or print. Can't we just have the details with the option to print display instantly. I have placed several job aides to instruct users ...
Guest 2 days ago in Technical 0

Patient Connect Opt In Default

In Patient connect would like a feature to opt in all patients automatically. When you push them the opt in opt out policy, if they opt out, it will opt them out. Otherwise everyone is opted in.
Teresa Weber about 3 hours ago in Patient Connect 0

Isolation status in Id panel

To either have the ability to edit isolation precautions in the ID Panel of the patient's chart or CPSI could add standard precautions. We wouldn't know if the field was blank because it was just a regular standard precaution patient or because th...
Guest 7 days ago in Thrive Web Client 0

move delete button down

can we have the delete button moved down on prescription entry as its so close we are getting complaints of accidently deleting rxs
Brittany Salazar 7 days ago in Thrive Web Client 1

Portal Accounts of expired patients to automatically disable access

We had a question from a hospice nurse about the patient's portal access after the patient passes away. We think that access should automatically be disabled. Sometimes when a person has a living will/DPOA the terms changed upon death of who can h...
Nikki Hunter 6 days ago in MyCareCorner 0

Ability to type notes on the Scheduling side or to show System Menu notes when scheduling the patient so if a patient is "discharged/fired" from our care, we know not to schedule the patient.

We need the ability to type notes on Scheduling side or allow System Menu notes to appear when scheduling a patient. This is because if a patient is discharged/fired from our care, we need to know to not put them on the schedule again if they call.
Georgia Finch 9 days ago in Patient Scheduling 1

Patient Connect and MyCareCorner

I have shared this with the Patient Connect work group but adding as a Dream Factory to rally more user support. Background: Patient connect allows us to customize the appointment message that is sent to a patient. In our hospital we have turned o...
Susan Gutjahr 8 days ago in Patient Connect 0

MCC CSA Tool--Add patient notification selections from their profile

Request came from a facility after discussing the new notification options in the March Briefing. Addition will allow CSA Admins and facility Admins the ability to see which notification selections they've selected. This will assist the admin in r...
Tom Gardner 23 days ago in MyCareCorner 2

Read only access

We need the ability to have a true read only access role for offsite users. We have providers offices and agencies who need to print out records or review data in the system. They should be able to see the data, but never chart or change it. There...
sara downing 3 months ago in Security 1