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Technical

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TTY NUMBER IN USER SETTINGS SHOULD BE ASSIGNED TO USER NOT DEVICE FOR TWC

TTY's have always been a pain point in CPSI. Issues with TTY's are compounded when facilities use VDI applications like Horizons VM Ware since users are assigned sessions randomly from a pool every time they log in and it's like logging into a new...
Mark Boomhower over 1 year ago in Technical 3

Image Title Copy Forward Date Restrictions

Would like the ability to set date range restriction for copy forward feature on Image Titles. For example, we would like to Copy Forward Driver's License, but if the License were scanned more than 10 years ago, then we do NOT want it to copy forw...
Shawana Rucker over 1 year ago in HIM / Technical 0

Use Names instead of UBL number

Very inefficient when working in the system whether in security or clinical areas to only get a ubl number and then have to look it up to find out the name for the UBL. I noticed it now is present in communication center for faxing status and clin...
Lori Luciano about 1 year ago in Technical 0

Please find a way to eliminate the "protocol handler" pop-up and all end-user steps from Web Client

If providers want to edit transcriptions from Web Client, they must have first have authorized the "protocol handler" from the pop-up. To even get this pop-up, security to access TUX System Menu from TWC must be added to the role/UBL. Furthermore,...
Nikki Csiki over 2 years ago in Technical / Thrive Web Client 0 Unlikely to Implement

Generate auto error when there is a hung semaphore

It would be very beneficial if the software can generate an auto error when there is a hung semaphore process. These processes cause random, unrelated issues and takes days to try and figure out. And it is usually the site that has to ask if there...
Brad Legnon 8 months ago in Technical 0

Adjust IV label size

when an IV medication requires more than 3 ingredients to be mixed, it prints on two separate labels due to the size. We were instructed to just cut the labels and tape together to make it work. This seems to be an easy fix on adjusting the size c...
Guest 9 months ago in Technical 0

Eform and Notes activity needs to be recognized so that users are not inappropriately auto-locked out

When someone is charting/working in either Notes or E-forms, the system does not recognize the activity against the auto-lockout time. Most users at our facility are set at a 15 minute lockout for security purposes, so these inappropriate auto-log...
Nikki Csiki almost 2 years ago in Technical 1

Allow Reference Lab Results To Be Auto-Released Without Review

Allowing customers to auto-release reference lab results would be a HUGE time savings to them. Obviously, we would need to have exception rules that would need to be implemented . If a patient's results exceeded a rule, an exception report would p...
Anne Kawski 10 months ago in Technical 0

SSO Integration for Logins

Add the ability to use Microsoft Entra SSO Capabilities to login.
Guest over 1 year ago in Technical 0

Clarification of System Access Report on Report Dashboard

The report, needs to have clearer headers (osemplog_internal and osemplog_otp). Need definite actions associated with what is listed in osemplog_event clarified. Like "Login: Runner" vs "Login: Thrive UX" within the same seconds. Are both using UX...
Teddy Busby over 1 year ago in Technical 0