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TruBridge EHR - Other Topics

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My Care Corner needs its own helpline for patients to call.

I have often had patients call with technical issues that I am unable to resolve and then I have to put a situation in for assistance. Sometimes we are asked for details that we can only get by calling the patient back and then getting that inform...
Jeanette Adams over 2 years ago in MyCareCorner 6 Shipped

Schedule and registration should link

When scheduling, we should be selecting or creating a registration profile. These items should be linked.
Guest over 2 years ago in Patient Scheduling / Registration 1 Shipped

Complete branding transition to TruLearn/TruBridge naming

Can we rename the launch points in Help to the new Trulearn and Trubridge names? Or at least put both names on the rows? It's hard to transition to the new names when the old are still hanging out.
Kelsey Drouhard 6 months ago in Thrive Web Client / TruBridge Client Center / TruBridge EHR - Clinical / TruLearn 1 Shipped

System Admin "Just Like" increased functionality

It would be so nice if we had the ability to "Just like" Applications, Behavior Controls and Screens instead of having to toggle between users to mirror someone. Maybe a pop-up for each area that asks if you want to "just like" them.
Guest over 1 year ago in Security 1 Shipped

Documentation should work within Web client

The documentation tab (specifically for ClinDoc users) should work within the Web client, instead of opening each time in a different tab in Thrive UX. Workflow wise it doesn't make sense for our Clindoc users to even use the Web client at this po...
Clayton Eagerton over 2 years ago in Documentation / Thrive Web Client 0 Shipped

Ability to launch EWS from Web Client without need for TUX/Application

Requesting functionality for users to be able to access the schedules on EWS via Web Client instead of having to launch TUX Application.
Kelsey Drouhard over 2 years ago in Thrive Web Client 0 Shipped

Separate Edit Others' Notes and Edit Cosign Note behavior controls

There should be separate Notes behaviors to Edit/Add Addendum to Others' Notes and Edit/Add Addendum to Cosign Notes. The behavior right now allows the doctor with this control to edit ANY doctor's signed note.
Maryanne B over 2 years ago in Notes / Security 0 Shipped

Ability to scan images in CW5/Web Client charts screens

Ability to scan documents into Electronic File Management (EFM) from the "charts" tab so that we can access the scanned image in clinical history. Another option would be scanning directly into clinical history. Our clinic nurses have to go all th...
Guest over 2 years ago in Thrive Web Client 3 Shipped

Limit Backup Status Display on System Management Dashboard

Currently the Backup Status on the System Management Dashboard shows all backups for the past year all at once. Either it needs filtered to the past couple of days or add a scroll option. I don't really need to see the last years backup status for...
Guest over 1 year ago in Technical 0 Shipped

TWC-have demographic bar default to show third row with Diagnosis

In TWC, when pt is selected, must select the arrow in the demogr bar to see the CC line-it is sticky until you log out and log back in then you must select this again-in TUX, demogr bar always displayed the CC line-providers want to see this
KAREN ST BLANC about 2 years ago in Thrive Web Client / TruBridge EHR - Clinical 6 Shipped