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Communication Center

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Add Send Message, Fax and Secure Text to the Summarized Lab Result Provider Folder

When a provider is reviewing Labs in the Summarized Lab Task Folder it would be very helpful if there was the option to Send as a Message, Fax, or Secure text. This is the workflow we would like to implement: Provider reviews all of the patient's ...
Krystal Anderson 11 months ago in Communication Center 7 Product Owner Review

E-sign options

there needs to be the ability to add e-sign from all document entry points (scanning, communication center, etc) not just batch scanning. We have several documents that come in via communication center faxing that need a provider signature from ou...
Tara Elliott 6 months ago in Communication Center / HIM 2 Product Owner Review

Fax Future Orders to another facility

I am a physician at a rural access hospital that serves patients within a large area. It is not uncommon that we send ancillary and nursing orders to outside facilities for things like labs, radiology and outpatient nursing orders ie fluids, outpa...
Guest about 1 year ago in Communication Center / Order Management 1 Product Owner Review

Communication Center Mailbox replacing current Chart Communication app

Today it was stated that since Chart Communication is a legacy application it likely won't have any enhancements made to it. Comm Center Mailbox will likely replace Chart Communication. Although I believe this is a step in the right direction, I w...
Susan Gutjahr over 1 year ago in Communication Center 1 Product Owner Review

Health Maintenance/Preventative (Preventative List is in Communications screen right now.)

In Thrive there is a preventative list that is in the Communications; however, it has no ability to create a letter to send to the patient, no way to choose specific labs, exams and then to complete them once completed in Thrive, no way to see if ...
Linda Pfeifle over 1 year ago in Communication Center / Patient Data Console 1 Product Owner Review

Have an option to make a Chart Communication "URGENT" so it flags the Provider.

No description provided
Lynne Backus over 1 year ago in Communication Center 0 Product Owner Review

Able to modify recipient list in Chart Communications Application

When sending a chart communication on a patient via the communication application I have had several providers ask to be able to create a list of all the staff members in their clinic. Currently, it defaults to Destinations associated with patient...
Sarah Jimenez almost 2 years ago in Communication Center 1 Product Owner Review

Restrict users from sending secure text to any phone number

Currently, the user can send a secure text to any cell phone by entering the phone number. The user can make a typo and accidentally send patient information to an incorrect recipient. There should be a way to restrict clinical staff from sending ...
Suby Philip over 1 year ago in Communication Center 0 Product Owner Review

FAXING in THRIVE and other 3rd party options

I saw on another dream that Thrive is looking at other 3rd party vendors for faxing. We currently use UPDOX, and it has so much more functionality than Faxage. That being said, I just rolled out 6 new Faxage numbers in the last 2 months, please do...
Laura Colbert about 1 year ago in Communication Center 2 Product Owner Review

Communication Center Retention Policy Settings Needed

I would like to see Communication Center have settings to allow each facility to set a retention timeframe for faxes, messages, secure texts that follows their organizational retention policy. We are a freedom of information facility and we have r...
Susan Gutjahr over 1 year ago in Communication Center 0 Product Owner Review