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TruBridge EHR - Other Topics

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MyCareCorner

Would be nice if we are expected to troubleshoot patient portal issues, if we could somehow see the patient portal from the patient perspective or see exactly what stage the patient is in so that we can better help them and keep the frustration.
Tara Elliott almost 2 years ago in MyCareCorner 1 More Information Needed

E-forms screen: more e-form. Make the header and tools more concise.

On the e-form screen in Thrive Web Client, the e-form needs to take more of the screen real estate. The patient header, e-form tools and form name (back button takes up it's own large row) take up almost half the screen. This is especially so for ...
Russ Taylor about 1 year ago in Electronic Forms / Thrive Web Client 1 Product Owner Review

Need Better identification of Test Systems

Currently, the only way to know you are in TEST Webclient is by the URL. The screen should have visible changes to alert you that you are in the TEST system. consider different colors and a large label
Kim M Carr almost 2 years ago in Technical 1

Unacceptable email address Alert during portal account setup

Need an alert to inform users at setup that an email address is not acceptable for use with setting up their portal account. Currently when users enter their demographic information and email address at setup, after accepting the terms and conditi...
Nicole Rinehart over 1 year ago in MyCareCorner 0 Product Owner Review

Notify Nurse of New/Pending Orders in obvious area(s) in Web Client

Please program notification of new/pending orders in more obvious areas so that nurses know that they are there. If our nurses are within the patients charts documenting, giving meds, etc. - how do they know when a new order has been placed in a t...
Kelsey Drouhard over 1 year ago in Thrive Web Client 0 Already Exists

Auto-Generate OR schedule ("Department Schedule" with 1 click instead of using Report Dashboard Function

There needs immediate improvement to the OR management application. We are losing surgeons over this. 1 simple improvement, since the "updated schedule" is not yet ready for integration with the OR management Procedure/Preference card application ...
Tracie Bastien over 1 year ago in Patient Scheduling 1 Product Owner Review

No ability to schedule backwards

In Updated Scheduling you can accidentally schedule/reschedule backwards. So if a patient called and rescheduled something from Dec 2022 you could accidentally schedule if for April 2022 if you aren't very careful. We are so busy and have so many ...
Guest almost 2 years ago in Patient Scheduling 1 Product Owner Review

MyCareCorner - portal management needs to be easier to see - would be nice in the header

Right now you have to go into Health Information Resource and Portal Management to be able to see if the patient has an email address, has been invited to the portal, and is registered for the portal. Would be nice if there was some kind of icon o...
Linda Pfeifle about 2 years ago in MyCareCorner 2 Product Owner Review

Scheduling application- customizable features

Scheduling application needs to have a provider option instead of just a location option. Also, the providers needs to have an option to put in work hours instead of just applying blocks for time not in the clinic. We have employees that work stag...
karri patterson almost 2 years ago in Patient Scheduling 1 Product Owner Review

Remove the block out on all providers.

Sometimes when scheduling a block out for a meeting we will schedule all providers, but when that meeting needs to be moved we have to remove the block out from each individual provider. It would be helpful to be able to remove the block from all ...
Guest over 1 year ago in Patient Scheduling 0 Product Owner Review