Dream Factory by TruBridge Ideas Portal
ADD A NEW IDEA

Communication Center

Showing 55 of 2105

Communication Center Patient visits popup

When the Communication Center Mailbox has a patient attached and the visits pop up, it would be nice to have better information attached or be able to select the exact account you want the physician/recipient to reference.
Amanda Caffey 8 months ago in Communication Center 2

Badges would be helpful in communication center

Many users in TWC that utilize Communication Center have notifications coming from more than one source. Currently users need to click on the bell icon in the upper right corner and open a panel that includes faxes, mailbox and secure texts in ord...
Mark Boomhower about 1 year ago in Communication Center 0

Tab through Comm Center Mailbox message

So if you compose a message in Comm Center Mailbox, you enter the To: info, then Subject, then pick a patient, I always TAB between these fields, then I always TAB to the text box when I'm sending a message. Except in Mailbox this is not efficient...
Laura Colbert 11 months ago in Communication Center 2

Incoming document routing automation

Automate inbound faxed documents with as minimal staff interaction as possible. Automatically attach inbound faxed test results that are completed at an outside provider to the provider order and auto attach provider referral notes to the patient ...
Michelle Brinkley almost 3 years ago in Communication Center 1 Open for Comment

Faxing in Communication Center needs to allow you to save a fax that you are sending to a patient's chart.

When we send a fax through Faxage/Communication Center, there needs to be a way that the fax can be saved to the patient's chart along with the confirmation that the fax was successful. This is a huge part of medical records. We need to know what ...
Linda Pfeifle about 2 years ago in Communication Center 6 Open for Comment

Able to modify recipient list in Chart Communications Application

When sending a chart communication on a patient via the communication application I have had several providers ask to be able to create a list of all the staff members in their clinic. Currently, it defaults to Destinations associated with patient...
Sarah Jimenez about 2 years ago in Communication Center 1 Product Owner Review

Restrict users from sending secure text to any phone number

Currently, the user can send a secure text to any cell phone by entering the phone number. The user can make a typo and accidentally send patient information to an incorrect recipient. There should be a way to restrict clinical staff from sending ...
Suby Philip over 1 year ago in Communication Center 0 Product Owner Review

FAXING in THRIVE and other 3rd party options

I saw on another dream that Thrive is looking at other 3rd party vendors for faxing. We currently use UPDOX, and it has so much more functionality than Faxage. That being said, I just rolled out 6 new Faxage numbers in the last 2 months, please do...
Laura Colbert over 1 year ago in Communication Center 2 Product Owner Review

Expand search function in Documents in Communication Center Faxing

When in the Compose Fax window, the only way to search for a document in Attach From Patient is by typing in the first letter of the document. It would be great if the search function had more capability to search, such as by typing in any 3 lette...
Maryanne B about 1 year ago in Communication Center 1 More Information Needed

Communication Center Retention Policy Settings Needed

I would like to see Communication Center have settings to allow each facility to set a retention timeframe for faxes, messages, secure texts that follows their organizational retention policy. We are a freedom of information facility and we have r...
Susan Gutjahr over 1 year ago in Communication Center 0 Product Owner Review