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My ideas: TruBridge EHR - Financial

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New Profile and Capturing Information

When getting a new patient into our system never seen before it has a hard stop for Last Name, First Name, DOB, Birth Sex. then we get the phone numbers then are taken to make an appointment. I would appreciate a button to click to have the "optio...
Alisha Kaup 10 months ago in Registration 0

Tasking (specifically in nursing departments)

We need to be able to set up tasks and they go away once they’ve been completed. Specifically I think of it in a nursing function. VS Q 4hrs, click on it to record vitals, then it documents them and goes away. So many possibilities.
Guest over 3 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 4 Open for Comment

Scanning insurance cards is slow

Inside the web client, the scanning of insurance cards is really slow, just spins. CPSI said that programming is making a built-in way to do these functions eventually, but there is no timetable on it, and there isn't much to speed the process up ...
Cody Burchfield 3 months ago in Registration 1

DECEASED

When an expiration date is added to the profile all future scheduled apt should be auto cancelled and when you go to search the patient by name it should show deceased as well instead of clicking into the chart for it to pop up.
Kiley McNemar over 1 year ago in Registration / TruBridge EHR - Clinical 2 Product Owner Review

Setting for Secondary Insurance Claim to copy primary

We need a way that the system will see that when an insurance is used as a secondary insurance that it copies the primary insurance claim in Thrive and the secondary matches it. We do not want to create secondary insurances in the ICT for every co...
Jennifer Baumgartner about 1 month ago in Registration 0

Hard Stop ER Log

We need a way to hard stop all fields in the ER Log to completed before nursing can discharge the patient from the tracking board. We are missing a lot of critical data.
Brandy Wolf over 2 years ago in Registration 0 Product Owner Review

In Clinical History, scanned items need to show date entered by scanner, not date item was scanned

A longstanding issue with information management has been that from the Clinical History app, the date of a scanned item reflects the date the item was scanned, not the date of occurrence that was manually entered during scanning. This is a signif...
Nikki Csiki almost 2 years ago in Clinical History / HIM 11 Future Development

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 11 months ago in AR | Revenue Cycle 0

First time statements after insurance pays

The system only prints first time statements after patient discharge before insurance pays. We would like first time statements to generate once insurance pays and the account is now listed as private pay. And then that account would appear on the...
Guest 19 days ago in AR | Revenue Cycle 0

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby over 1 year ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5