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TruBridge EHR - Financial

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Security to prevent DELETIONS from the provider table

We need security to allow staff to update information in the physician table, but NOT delete the entry. We have had accidental deletions from the table and this causes many problems internally and externally because of interfaces downstream
Kim M Carr 8 months ago in Registration 0

Upgrade the entire Transaction Review/Update Area

This area is difficult to move around in. I often find that I want to move to a different line or go back to a line and it's difficult to do so. I would also like to be able to move through the entire req instead of having to update before moving....
Candace Hampton 5 months ago in Materials Management 0 Open for Comment

When you are scanning images on the web side/chart side, need to be able to get to a description at least by typing the first character of the image title. If you type C for instance that would take you to the first C image title. It would be even better if when you were scanning on the system menu side or the chart side that if you start typing the whole word it should just come up.

For example if you have 10 image titles that start with C, you should be able to type chart and it would take you right there to the chart image title. We had this in Healthland, and it worked pretty slick as there were some letters that had a lot...
Linda Pfeifle about 1 year ago in HIM / Thrive Web Client 2 Already Exists

Charge template

Need to create a column in the charge templates where the CPT codes display for the provider not just the descriptor. Most providers work from CPT codes rather than the descriptions and with the descriptions allowing for customization sometimes th...
Tara Elliott 5 months ago in TruBridge EHR - Financial 0 Product Owner Review

color code accounts with payment plans already set up

It would be very helpful of there was a way to color code something on the patient account that would indicate that there is a payment plan already set up for this patient. Patient advocates have to sort through accounts to make sure that they don...
Cheryl Hinman about 1 year ago in AR | Revenue Cycle 0

Alternate Image Titles print in EMR Print by Account Number

It would be helpful if the alternate image titles would be shown in the description area of the EMR Print by Account Number. Currently it only shows the original image title thus having to open each title to see what is available.
Lisa Fix over 1 year ago in HIM 0 Product Owner Review

Create a report for Attachments

A requirement of my staff is that they upload their confirmations and packing slips into purchase orders. It would be awesome if a report existed that could tell me all POs created within a time frame, if an attachment was uploaded into that PO, t...
Candace Hampton 6 months ago in Materials Management 0 Open for Comment

340B: Capture actual NDC that is scanned with date/time stamp, preferably in easily accessible area such as patient charge detail.

340B/HRSA requires documentation of actual NDC administered. Using NDC on page 1 is not always the NDC of the med given. Much easier for pharmacy to maintain HRSA compliance and prove it. HRSA surveyor wants 340B coordinator to be able to navigate...
Melissa Toon over 2 years ago in Medication Management / TruBridge EHR - Financial 2 Open for Comment

Better coordination between TruBridge & Thrive to help you work them together.

There needs to be better coordination between RCM and Thrive to work the full Revenue Cycle together. It is very segregated and there is not a good established workflow for working the whole revenue cycle. There should be experts when you call in ...
Michelle Brinkley over 2 years ago in AR | Revenue Cycle 0 Unlikely to Implement

Need a way to flag violent patients

In the demographics section there is a question asking if the patient is violent. If you answer Yes that the patient is violent, the answer does not flow anywhere to flag the chart. We need this to flag the chart for safety reasons. If a patient i...
Emily Bucholtz about 2 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 5 Open for Comment