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TruBridge Client Center Support categories make sense or be clearer

We need the TruBridge Client Center Support page Create New Situation "categories" to be easier to understand or we need more options or something. I've taken to ctrl+F through the pdf of TruBridge Client Center Support User Guide to attempt to fi...
Cassi Loutzenhiser 5 months ago in TruBridge Client Center 2

BROKEN FUNCTIONALITY AND WORKAROUNDS

Please make a page in cpsiQ with any broken functionalities and what they workarounds are, if any. Also have a flier available for us to print from this page to post for staff. I shouldn't have to put a situation in to find out there's a known pro...
Laura Colbert about 2 years ago in TruBridge Client Center 8 Already Exists

High priority or critical Situations

There needs to be a way to mark Situations has high priority or critical or something to get someone to look at it IMMEDIATELY because if I call in a Situation all that person does is create a Situation on the support portal for me and calling doe...
Cassi Loutzenhiser 6 months ago in TruBridge Client Center 1

Bring back "At A Glace" User Guides Please!

Please bring back the "At A Glance" one page user guides for various topics. These were SO HELPFUL to give to users who don't have the time/patience/etc. to read through a large instructional document and they were a really big time saver for thos...
Kelsey Drouhard almost 2 years ago in TruLearn 2 Open for Comment

Trubridge support

Wish we could see other facilities situations if we get approve from them to add. That way maybe if we are having the same problem we could comment, or read how to resolve the issue. We need some way for all the facilities that have Tribridge to k...
Kiley McNemar 6 months ago in TruBridge Client Center 1

Create a group of training videos and share to all team members.

It would make it much more efficient if we could create our own groups of training videos and be able to assign the entire group to a team member. This would help with onboarding new employees as we could create custom groups of training materials...
Guest about 1 year ago in TruLearn 0

Letter Templates to Vendors

to be able to send letters from the AP system that shows the vendor name and address, create one template that can be used to print for one or more vendors at the same time by selecting the vendors. please reach out for more detail. thanks 402.947...
Guest 3 months ago in Dream Factory 0

CPSIQ needs to have dates attached to them

When searching a topic in CPSIQ sometimes the same video title comes up several times. It would be helpful if there was a date published attached to it so you would know you are watching the most recent one. It would also be helpful to have a date...
Jeanette Adams over 2 years ago in TruLearn 3 Product Owner Review

Please make nursing orders option for console

Would like to see nursing orders on console board please
Guest 10 months ago in Dream Factory 0

Service Status Webpage

Given recent events I feel like a page we could pop on over to that displayed current service status would be beneficial for both the client side and the tech/support side. Since, we would know what's going on and not have to call in just to have ...
Matthew Vinton 5 months ago in TruBridge Other Categories 0