Dream Factory by TruBridge Ideas Portal
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BROKEN FUNCTIONALITY AND WORKAROUNDS

Please make a page in cpsiQ with any broken functionalities and what they workarounds are, if any. Also have a flier available for us to print from this page to post for staff. I shouldn't have to put a situation in to find out there's a known pro...
Laura Colbert almost 2 years ago in TruBridge Client Center 8 Already Exists

Trubridge support

Wish we could see other facilities situations if we get approve from them to add. That way maybe if we are having the same problem we could comment, or read how to resolve the issue. We need some way for all the facilities that have Tribridge to k...
Kiley McNemar 5 months ago in TruBridge Client Center 1

Please rename "MyCPSI Questions" to "TruBridge Client Center Questions" on TruBridge Client Center

When placing situations about TruBridge Client center, I keep having to search for "MyCPSI Questions". Please change this - it's been over a year since rebranding. Clients should not have to continue to search for and remember old branding along w...
Kelsey Drouhard about 2 months ago in TruBridge Client Center 0

High priority or critical Situations

There needs to be a way to mark Situations has high priority or critical or something to get someone to look at it IMMEDIATELY because if I call in a Situation all that person does is create a Situation on the support portal for me and calling doe...
Cassi Loutzenhiser 4 months ago in TruBridge Client Center 1

Service Status Webpage

Given recent events I feel like a page we could pop on over to that displayed current service status would be beneficial for both the client side and the tech/support side. Since, we would know what's going on and not have to call in just to have ...
Matthew Vinton 3 months ago in TruBridge Other Categories 0

Bring back "At A Glace" User Guides Please!

Please bring back the "At A Glance" one page user guides for various topics. These were SO HELPFUL to give to users who don't have the time/patience/etc. to read through a large instructional document and they were a really big time saver for thos...
Kelsey Drouhard over 1 year ago in TruLearn 2 Open for Comment

Report locations advancement

Would like to see increased functionality in the report locations table. Need more felids for that table to include more than 15 characters for the description. Allow to add an address and phone number to the location. Hard to use this table in co...
Guest 3 months ago in Dream Factory 0

Create a group of training videos and share to all team members.

It would make it much more efficient if we could create our own groups of training videos and be able to assign the entire group to a team member. This would help with onboarding new employees as we could create custom groups of training materials...
Guest 12 months ago in TruLearn 0

Please make nursing orders option for console

Would like to see nursing orders on console board please
Guest 8 months ago in Dream Factory 0

Add a Link between Situations and Dream Factory

After going through the situation process, sometimes lengthy & frustrating but not always, troubleshooting issues and in the end to be told told there is nothing they can do and to add it to Dream Factory for votes. At least add the capability...
Angela Plummer 8 months ago in Dream Factory 3 Open for Comment