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TruBridge EHR - Other Topics

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E-forms screen: more e-form. Make the header and tools more concise.

On the e-form screen in Thrive Web Client, the e-form needs to take more of the screen real estate. The patient header, e-form tools and form name (back button takes up it's own large row) take up almost half the screen. This is especially so for ...
Russ Taylor 11 months ago in Electronic Forms / Thrive Web Client 1 Product Owner Review

Unacceptable email address Alert during portal account setup

Need an alert to inform users at setup that an email address is not acceptable for use with setting up their portal account. Currently when users enter their demographic information and email address at setup, after accepting the terms and conditi...
Nicole Rinehart 11 months ago in MyCareCorner 0 Product Owner Review

Remove the feature that removes the insurance from account when scheduling

Remove the feature that deletes the insurance from an active account when scheduling.
Sara Espinosa 7 months ago in Patient Scheduling 0 Product Owner Review

Auto-Generate OR schedule ("Department Schedule" with 1 click instead of using Report Dashboard Function

There needs immediate improvement to the OR management application. We are losing surgeons over this. 1 simple improvement, since the "updated schedule" is not yet ready for integration with the OR management Procedure/Preference card application ...
Tracie Bastien 12 months ago in Patient Scheduling 0 Product Owner Review

Please make the Web Client test environment visually distinct from the live environment

Making backgrounds or banners a different color or something similar would be great. Currently, it is just too easy to think you are in one system but actually in the other and this could lead to serious issues.
Nikki Csiki over 1 year ago in Thrive Web Client 3 Product Owner Review

Remove the block out on all providers.

Sometimes when scheduling a block out for a meeting we will schedule all providers, but when that meeting needs to be moved we have to remove the block out from each individual provider. It would be helpful to be able to remove the block from all ...
Guest 12 months ago in Patient Scheduling 0 Product Owner Review

No ability to schedule backwards

In Updated Scheduling you can accidentally schedule/reschedule backwards. So if a patient called and rescheduled something from Dec 2022 you could accidentally schedule if for April 2022 if you aren't very careful. We are so busy and have so many ...
Guest over 1 year ago in Patient Scheduling 1 Product Owner Review

Schedule Maintenance

We are requesting that when Alternate Closures or Edit Blocks are set up on a Location that when the range end date is met, the system removed the closure or block to keep the scheduling system functioning at maximum efficiency. We are currently h...
Susan Gutjahr 8 months ago in Patient Scheduling 1 Product Owner Review

ability to print or export from Security Change Log

The ability to print or export from the Security Change Log is a needed feature. At this time, there is no way to share this information.
Guest 10 months ago in Security 1 Product Owner Review

MyCareCorner - portal management needs to be easier to see - would be nice in the header

Right now you have to go into Health Information Resource and Portal Management to be able to see if the patient has an email address, has been invited to the portal, and is registered for the portal. Would be nice if there was some kind of icon o...
Linda Pfeifle over 1 year ago in MyCareCorner 2 Product Owner Review