On the recent lab trend card as it is now it shows the trend by panel rather than individual test. We compare the labs for the last year and if the patient had a BMP at most visits but had a CMP at one, the results of the CMP are listed separately...
Chat based support would allow us to get near instant support for issues that can be addressed real-time. Those issues that require escalation or more investigation could be moved offline. With the move to TWC this could be implemented directly in...
Physician table demographics needs to be easily available
When registration is admitting a patient for outpatient testing, they have an order from the provider office that contains the fax number and other demograhic informatin for the ordering provider. However, when they select the ordering doctor, the...
It would be nice to have Patient Notes from Thrive UX > Contact/Billing Tab > Patient Notes viewable in Patient Connect whether it be when you are looking at demographics or scheduling a patient.
A frequent complaint I hear is that an invoice cannot be entered and linked to a PO if the PO has not been fully received. The expected workflow is for AP to put invoices such as this to the side, wait a few days, then go back in and try again. If...
Candace Hampton
8 months ago
in Accounting
0
Product Owner Review
Now that all the "details" have been changed over to TruBridge, visually all the browser tabs look the same. For those of us that frequently use TruLearn, Client Center, and TWC, all of our tabs now have the same icon. I'm having to read tabs to t...
Create a way to have Thrive System auto discharge visits. Clients can set parameters like: patient stay type, sub type, service, bed, and/or location. Then have system auto fill in discharge date/time, discharge code, and discharge condition. This...
We would like to limit our prescription refill request on clinic visits only. We would like a hard stop on refills being performed under ancillary visits. We are losing revenue from our 340B program due to incorrect location being chosen when writ...
When creating a referral there is no field for us to enter a fax number. So we are currently entering this in the comments or some are putting it in the second line of the address. This doesn't provide for consistency within the facility.
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