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Search results: TruBridge EHR - Financial

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Need to support the use of a wireless signature pad for registration.

We would like to use a wireless Topaz Signature pad that multiple computers can access and use. We have 4 people in our front office and any of those people could register a patient, but only 2 of them have signature pads and to purchase extra sig...
Linda Pfeifle 3 months ago in Registration 0

Patient Profile and Census screens need reprogramming

There are many issues with the current options. *Phone numbers: which number do they want contacted by first? Cell or Home? *Patient Connect: which (home call, cell text, email) do they want as primary (this currently Communication Preference on p...
Sara Kress about 2 months ago in Registration 0

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells over 1 year ago in Registration 4 Product Owner Review

Complete reprogram of Item Master to separate by item type

The item master is a complete cluster. This needs to be completely rewritten and/or grouped with additional security. It currently includes: Material Management - physical items for both patients and departments - splints, iv needs, pens, paper, s...
Sara Kress about 2 months ago in Materials Management 0

Make it so profile fields can be "turned off"

On the patient profile you have the same options as account registration to make fields set to Y (yes go to the field) N (skip the field) or R (field is Required to be addressed). I would like to have a fourth option that will allow me to turn off...
Pam Steele 12 months ago in Registration 0

Insurance Table Alert

With being a new facility just moving to TB/Thrive, it has been quite a learning curve to make sure that our insurance tables are correct. When creating a new insurance company with the codes, it was found out 2 months after the fact that you can ...
Guest 3 months ago in AR | Revenue Cycle 0

Improvement in capture and identification of Contact phone numbers

We are struggling with the current design of phone, cell phone and contact info capture of Father and Mother. We treat numerous pediatric patients and this brought the design to our attention but what we are going to share and recommend goes for p...
Susan Gutjahr about 1 year ago in Registration 0 Product Owner Review

Disable ability to delete a Medical Record Number when registering a patient

When user is registering a patient in EDIS, they are able to delete the Medical Record Number, this causes a subsequent effect of all of the encounters connected to that MRN disappear. No one but Medical Records should be able to merge a Medical R...
Cheryl Hinman almost 2 years ago in Registration 0 Product Owner Review

Being able to have multiple patient accounts open in different "tabs"

When registering patients, sometimes we get multiple coming in at once and aren't able to full finish everything in the one account before going to the next. It would be nice if we could have multiple open at once. Or even if we could have 2 accou...
Emma Maynard almost 2 years ago in Registration / Thrive Web Client 2 Product Owner Review

Conversion Factor to Allow Decimals

We need to have the conversion factor accept non-whole numbers. For instance, if we have a drug that has a 1.5 multiplier we can only put 1 or 2. Either way we are not billing the correct amount of drugs given. Drug is billed at 500mg and the mult...
Shannon Uhrmacher over 1 year ago in AR | Revenue Cycle 0