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Search results: TruBridge EHR - Financial

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Patient Profile and Census screens need reprogramming

There are many issues with the current options. *Phone numbers: which number do they want contacted by first? Cell or Home? *Patient Connect: which (home call, cell text, email) do they want as primary (this currently Communication Preference on p...
Sara Kress about 2 months ago in Registration 0

Complete reprogram of Item Master to separate by item type

The item master is a complete cluster. This needs to be completely rewritten and/or grouped with additional security. It currently includes: Material Management - physical items for both patients and departments - splints, iv needs, pens, paper, s...
Sara Kress about 2 months ago in Materials Management 0

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

Machine Readable File for CMS

We are currently manually creating a report for the CMS requirement for price transparency. We have to manipulate 3 different reports to create 1 to meet the CMS specs. It would be helpful for Trubridge to create a file that all facilities can use...
Guest 5 months ago in TruBridge EHR - Financial 0

Discharging a patient should WORK, regardless of the admit process

We have had several instances lately where despite multiple attempts to discharge patients, they are not being discharged and remain active patients on the tracking board and in census. I tried discharging the patients from the tracking board as w...
Kim M Carr 7 months ago in Registration / Tracking Board | Patient Search 2

Improvement in capture and identification of Contact phone numbers

We are struggling with the current design of phone, cell phone and contact info capture of Father and Mother. We treat numerous pediatric patients and this brought the design to our attention but what we are going to share and recommend goes for p...
Susan Gutjahr about 1 year ago in Registration 0 Product Owner Review

Follow Up Implementation

I think a great part of customer service would be to get a team on site at your facilities every 3-5 years for a follow up, no matter how long a client has been with you, to make sure the software is getting used to the best of its abilities over ...
Laura Colbert about 2 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 1 Product Owner Review

EXPAND COUNTY CODE FIELD FROM 3 TO 5 DIGITS IN COUNTY TABLE/PHYSICIAN TABLE AND CENSUS SCREENS

All states have county code listings using 3 digit codes, but if a facility needs to add an out of state county code, it isn't possible if the 3 digit code already exists in that state. The federal government Bureau of Labor Statistics and the Cen...
Mark Boomhower about 1 year ago in Registration 0

Smoking Packs per day only

Under Frequency for Smoking there is a free text box followed by hard coded "PACKS per". What if it wasn't PACKS per and it was 1/2 of a pack or 3 cigarettes'. You cannot put 1/2 or 0.5 in the free text box and there is no way to document that it ...
Angela Plummer over 2 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 0 Product Owner Review

Medicare RHC Billing CG Modifier / Receipting Auto Adjust Billed Amount & Contractual

CG Modifiers on Medicare RHC Claims - Report modifier CG on one revenue code 52X or 900 service line, which includes all charges subject to coinsurance and deductibles. This modifier indicates which service line should receive the all inclusive ra...
Clarissa Calhoun almost 2 years ago in AR | Revenue Cycle 0 Product Owner Review