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TruBridge EHR - Financial

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MSP Questionaire - Clinic

Need to have clinics be able to be prompted to complete the MSP questionaire. As the system currently is, clinic registration does not go into Patient Functions and now we have to force them to make extra clicks to get the MSP completed.
Jennifer Baumgartner 15 days ago in Registration 0

Identity Management System Administration entering users email

We’ve identified an issue with the email domain restriction warning that appears when a System Administrator is entering or updating a user's email address. Issue Description: When a System Administrator navigates to: System Administration > Lo...
Janna Sartin 2 months ago in TruBridge EHR - Financial 0

Ability to lock Documentation for behavior health and psychology patients

Locking of Documentation. There needs to be a way in CPSI to lock documentation for Behavior Health/Psychology patients. At BMH we have both services and currently using paper for documentation due to they need to be more secure than what CPSI cur...
Jennifer Brockhaus about 3 years ago in Documentation / HIM / Notes 15 Open for Comment

Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 9 months ago in AR | Revenue Cycle 1

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells over 1 year ago in Registration 4 Product Owner Review

Patient Profile Picture

It would be nice to have the chartlink photo that is uploaded to the patient's account show up in that red box area (see attachment) on their profile page to make it easier for patient identification.
Guest about 1 month ago in Registration 1

New Profile and Capturing Information

When getting a new patient into our system never seen before it has a hard stop for Last Name, First Name, DOB, Birth Sex. then we get the phone numbers then are taken to make an appointment. I would appreciate a button to click to have the "optio...
Alisha Kaup 9 months ago in Registration 0

SAFER - Warning when accessing a deceased patient record

The SAFER patient identification best practices recommend that when someone tries to create a new visit or document on a deceased patient's record they are presented a warning that this patient is deceased, do you want to continue? This is a very ...
Susan Gutjahr over 1 year ago in Documentation / Registration 2 Product Owner Review

Tasking (specifically in nursing departments)

We need to be able to set up tasks and they go away once they’ve been completed. Specifically I think of it in a nursing function. VS Q 4hrs, click on it to record vitals, then it documents them and goes away. So many possibilities.
Guest about 3 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 4 Open for Comment

Hard stops in registration census screen

Need to have the ability to have hard stops for certain fields within the account registration census screen. Staff are able to bypass any fields marked as required if they never go into that field. This functionality needs to be updated to have r...
Jennifer LaBombard 2 months ago in Registration 0