Dream Factory by TruBridge Ideas Portal
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Change Format of Exhibit A General Support List

The current format of Exhibit A General Support list is very hard to use from a client perspective to reconcile the monthly invoice and to reconcile that the charges are correct for current use. I would like to see a grouping of all charges based ...
Susan Gutjahr 6 months ago in TruBridge Other Categories 1

Flag support tickets

It would be nice to be able to pin or flag tickets that have been open a long period of time at the top instead of having to search for them.
Guest about 2 years ago in TruBridge Client Center 0 Product Owner Review

Create a Clinic Workgroup

Create a workgroup for clinic discussion, workflow and issues
Guest almost 3 years ago in TruBridge Other Categories 8 Product Owner Review

Agile concept vs implementation

TruBridge development has migrated towards an Agile environment over the past couple of years. This has proved (to customers) to be a mix blessing as we received updates quicker and we received some less stable changes. Having been a SW Developer ...
Michael Kane 5 months ago in Dream Factory 0

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B about 1 year ago in TruBridge Client Center 0

Drill Down User Access to TruBridge Client Center

It would be wonderful to be able to drill down further with the access users have to other's situations. Having "Admin", "Standard" and "Limited" access still allows some users with too much access to view situations that do not pertain to them or...
Susan Stevens 5 months ago in TruBridge Client Center 1

Verify Imagelink PACS backups

Right now, we send CPSI/Trubridge monthly backups in to verify they can be restored from in case of disaster. Our CPSI/Trubridge cloud backup also does restoration tests and sends monthly notifications that our backup can be restored from. I think...
Guest 3 months ago in TruBridge Other Categories 0

Release notes downloadable to Excel

Please make the release notes available in Excel. Our users typically will not read thru 20+ pages of release notes, so we redo them in Excel in a high-level summary then sort by Clinical or Financial, then by area (like Provider, Nursing, Pharmac...
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

Provide all facilities updates on request made in the Dream Factory

We are all putting in ideas but getting no feedback other than the first one i put in. Can we receive an update on the dream factory for all items you are considering and/or if you are needing more information, please. This Dream Factory needs to ...
Diana Trechter over 2 years ago in Dream Factory 1 Unlikely to Implement

Order Sets on Enterprise Level

With the changes in Order Entry, it would be very helpful for enterprise users to be able to build Order Set on the Enterprise level. Having to copy the Order Set 50 times is not user friendly. Changes on the Enterprise level would be quicker and ...
Guest over 1 year ago in AHT 0