TruBridge Client Center Support categories make sense or be clearer
We need the TruBridge Client Center Support page Create New Situation "categories" to be easier to understand or we need more options or something. I've taken to ctrl+F through the pdf of TruBridge Client Center Support User Guide to attempt to fi...
Please rename "MyCPSI Questions" to "TruBridge Client Center Questions" on TruBridge Client Center
When placing situations about TruBridge Client center, I keep having to search for "MyCPSI Questions". Please change this - it's been over a year since rebranding. Clients should not have to continue to search for and remember old branding along w...
to be able to send letters from the AP system that shows the vendor name and address, create one template that can be used to print for one or more vendors at the same time by selecting the vendors. please reach out for more detail. thanks 402.947...
I think TruLearn is a great resource to use for training purposes, however a lot of the role based courses are still using TUX. We need new courses that set a standardized workflow of how each role should perform their duties based in WebClient. E...
Caitlin Strapp
12 months ago
in TruLearn
1
In Development
I would like to be able to pin or make a list of the situations that I am keeping track of without having to search for them everytime I need to look at it.
I get oodles of communications from many different people for many different reasons and currently I have to take a screen shot or write all the information down from the communication to be able to call and schedule a patient. I would love to be ...
Would like to see increased functionality in the report locations table. Need more felids for that table to include more than 15 characters for the description. Allow to add an address and phone number to the location. Hard to use this table in co...
Given recent events I feel like a page we could pop on over to that displayed current service status would be beneficial for both the client side and the tech/support side. Since, we would know what's going on and not have to call in just to have ...
There needs to be a way to mark Situations has high priority or critical or something to get someone to look at it IMMEDIATELY because if I call in a Situation all that person does is create a Situation on the support portal for me and calling doe...
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